Look what people say about Drum Shop UK

What our customers are saying…

I just wanted to let you know how impressive your service is. I have ordered several items from yourselves over the last few years and have always found you to be helpful and for the delivery to be prompt.
Last week I had an urgent need for drumsticks for my son and was more impressed than usual by the service given – I gave Wes my card details about 4 o’clock in the afternoon and the sticks were here at 9.30 the next day!

Many thanks

Gina Hann

To all the Drum Shop UK Guys

“This kit is Amazing. I love it. The sound we’ve got in the studio after 30 min’s tuning is the best I’ve ever heard. It was a massive gamble buying this kit blind, and without even playing it didn’t know trading my Tama, which i loved would be a good move….However I’m pleased to say I absolutely love the Shine. The kick drum is epic and the toms destroy!
It sounds bigger than the Tama!
So you can definitely count me in as a Shine Family member!!!
Thanks so much, to you and the other guys at Drum shop. I live 5 Min’s away from my local drum shop who I’ve used for over 12 years, However I’ll be buying from you in future, that’s for sure”.
Thanks Again chaps!
Andrew Kearton

Hey Mick,

Just wanted to say many thanks for the great service you’ve produced for me over the past months. Just ordered some heads off you recently which arrived just when I wanted them to. 
Big thanks and I’m sure I’ll be taking a leaf from your order book again some time soon!
Many thanks,

Hi Mick.

Cheers for the super fast reply, soon as I opened the email, the post guy was at the door! Thanks again for the amazing service, drumshop.co.uk. is the best in the country!


Arrived this morning, very pleased with it, superb service thanks.

Hi Mick

The Yamaha boxes showed up on my doorstep yesterday, kit is in perfect condition, and I couldn’t be happier!
Thank you for everything, you’ve been great. I will certainly contact you when the time comes for my next shopping spree!

Dear Mick & Andy,

Just an e-mail to say many, many thanks for your help and service, as usual, with sending the little Gretsch kit.
You guys are great. I always find you friendly, helpful and efficient. Please continue to send any e-mails on offers etc. as I’m a working drummer down here in Kent and so would be useful.
Thanks again. All the best,
Roger Nunn.

Hi Mick, Andy and Shaun,

We have received the drum set etc; and are absolutely delighted with everything, I thank you so much for all your help and kindness.
Will you please pass on my thanks to everyone.
Doreen Rushton

To Drum Shop Guys

I just wanted to say a very big THANK YOU for such an excellent service. I received superb advice regarding the Yamaha DTxplorer drum kit that I was interested in buying. After purchasing the kit from yourselves, the delivery was exactly at 8am on the specified day!! The delivery driver was also most efficient and polite.
What a pleasure to deal with such a great team. It makes such a refreshing change to talk with such friendly, helpful and knowledgeable people who genuinely believe in good customer service, and most definitely deliver this too!!! I highly recommend The Drum Shop, and I will certainly be re-visiting it in the future.
My thanks to all the team.

Hi Wez,

Just dropping you an e-mail to say I’ve received the goods. The bags are great and the new bass drum head with the black kickport has really finished the kit off. I’ve gone with the Meinl mb10 cymbals and the whole kit is superb.
I also wanted to thank you and Mick for the welcome I received at the shop and for the help you have given me in putting the kit together over the last couple of months. Your advice has been invaluable.

Hi Mick

I received my replacement Istanbul on Tues evening, thanks very much for the speedy delivery and excellent service. Recording of my bands first E.P is well under way now! I will definitely be using you guys again, you seem to have the best range of Istanbul’s I have found! I started playing Istanbul’s a couple of years ago after being a Zildjian guy all my life and haven’t looked back! Thanks again, and you’ll be hearing from me soon with my next purchase!


Thank you for sending the snare straps, they arrived today and have worked very well. Thank you also for the sticks and the drum key they will be very useful.
I am very impressed with the after sales service offered by drum shop and you can quote me on that!
Sue Prosser

Drum Shop UK team

Just wanted to let you know that drum kit arrived safely yesterday and is now installed in one very happy young man’s room.
Not so sure I will be so happy in a few weeks with the noise but mothers always need something to nag about!
Thank you all very much for your help and excellent customer service.
Fiona Chandler

Just to say that i received the drum kit yesterday and played it yesterday evening.
Thanks a lot for the great job you do, I am so happy to have that kit!!!!!!!
Best wishes

Hi to everyone at the drumshop

Would just like to thank Andy on behalf of his excellent customer service. Thank you very much and will continue shopping here for a lot longer 
:) Owen

Dear supporters,

I am writing on behalf of everyone here at Sussex Central YMCA, we would like to thank you for supporting our fund-raising event (London Drum Show raffle) and have helped us raise some money for our Gambia trip in December 2010. Your kind donations have helped us to get towards our fund-raising target.
Thank you so much for your generosity
Best wishes
Justin Dolbear
Sussex Central YMCA

Hi Mick,

Thanks very much for sending the receipt – used the snare drum on Saturday night and it sounded great and was well impressed,
Thanks again for your help.

Hi all at the drum shop,

Mick, i`d just like to say thanks very much for your great customer care and total helpfulness in working out my problem ... you are a star mate.
Dave Booth

Hi Wez

Many thanks for your help given and speed of service, the KIT looks fantastic I will send photos of set up asap.
All the best and I wish you great success. At The Drum Shop
Rob Starkey


Just a quick note to say thanks for all your help. Got the last part of the order last week. Had it all out for the first time last night. Great stuff. Very happy.
Neal Boatman

Hey Wez

I’ve received the kit and its awesome, I just wanted to say thanks for helping me out with everything 
Cheers, Dimitri

Hey Wez,

Thank’s very much for your very efficient sorting out of the missing clamp – arrived yesterday. The kit is great. The hi-hat pedal was a bit lacking in sensitivity, so I got a replacement rubber actuator from Roland (their service dept is very helpful) and it’s all sorted. The whole purchase has been a good experience, thanks to Drum Shop UK, yourself and Roland.
Kind regards

Hi Mick,

Just thought I’d drop you a line to thank you very much for sorting the Mapex toms out for me. They arrived ship-shape on Tuesday and I swapped the heads over for my old favorites, Remo Coated Emperors. Gave them a go last night and was mighty impressed. That 14” floor tom’s a beast!!!
Thanks again Mick, it’s been an absolute pleasure doing business with you. Suffice to say I’ve been singing your praises all over barrow!
You’ve made an old drummer very happy!
All The Very Best

Hey Drum shop!

Just wanted to say thanks to Wez and the team at drum shop for the good, friendly customer service and the swift delivery of my World Max snare drum i brought last week. Just arrived today (Tuesday 11th), its awesome, lovely drum to look at and great to play.
Thanks again, I’m sure when i need something for my drums, I’ll hop online, or on the phone, and see if you guys can sort me out.
Nice one, cheers
Rob Micklewright

To The Drum Shop

I ordered – over the internet – a drum case. So far, so good. Then, Mick phones me to make sure that the case I’ve ordered is the right size!
Most people, in my experience, would have said “ That’s the order, that’s what we’ll send! “
Nice one, Mick!
Just wanted to send you a quick message to say how happy i am with your fast, friendly service and thanks ever so much for all your help!
I’m really enjoying the kit, everything seems fine so far. So, thanks again :)
Suzanne Freeman

To Andy and The Drum Shop,

I just wanted to thank you ever so much for helping me purchase my dream kit.
(DW Collectors series, ruby glass. Istanbul Xist cymbals, Gibraltar Hardware, Sweet spot snare) Thank you for supplying it for me, for helping me pick everything, for your expertise, for everything!
Your fantastic and I can guarantee that i will definitely use The Drum Shop again.
Thank you ever so much!
Grace xxxx


I bought a Mapex drum kit kit from you which was delivered last week and I just wanted to say thank you for such great service. Although you delivered the wrong colored kit in the first place you replaced it with the right one without any drama at all. My 13 year old (who has saved up for 2 years to replace his starter CB kit) is really delighted with the kit and I’m sure you will see us as (continued) regular customers. 
Thanks again.
All the best


Sorry I have taken so long to get back to you but its been a bit hectic over the festive season.
Thanks very much for rushing through the order for my sons drum sticks. I appreciate things can get missed when you are so busy leading up to Christmas.
It was very kind of you including the freebies, he really appreciated them, especially the drummer keyring, cause he is constantly losing his car keys and he could never lose that one!!
Once again, thanks for a great service and best wishes for a successful and prosperous New Year.
John McGowan

To Drum Shop UK

Hello i just received the world max snare from you today and just wanted to say thank you its an amazing snare drum its made such a difference to my kit !
Tony Wenbourne

Andy, Mick, Wez and Shaun

Hey, when i bought my kit you guys were great :) and I’ve decided to buy from you again, thanks again for an amazing buy, and hope to be doing more business in the near future.
P.s, the kit is great :D lol

Hi Mick,

Many thanks for your excellent service and prompt delivery of my recent Zildjian Cymbal order.
Joe Bagnara

Hi Andy

Just a quick line to thank you for recommending the Pearl forum drum kit and sorting me out with the gorgeous smokey chrome version.
Stood in awe of it for an hour before beating seven bells of hell out of it! For the money it is stunning and even the wife doesn’t mind it standing in the lounge.
Will eventually upgrade the cymbals as these are a little 'tinny’ sound-wise but for now it will do.
cheers kev (lancs)

To Drum Shop

Just wanted to say a huge thanks to Andy for spending a whole afternoon helping/guiding me on which size kick drum I wanted/needed. I eventually decided on a 22×20 with a lovely deep, punchy sound. Not only was Andy’s advice and knowledge invaluable, but the deal on a set of shells, snare and cymbals was nothing short of fantastic, and greatly appreciated. I ended up with a beautiful maple Sonor 3007 rock kit, natural high gloss finish (sweet as), a Worldmax 3mm steel snare (ear-bursting), and a gorgeous set of Istanbul Xist cymbals (hats, 16 & 18 crash, 20 ride). Gigged them on sat night and they were absolutely spot on, sounded exactly like Andy said they would, and impressed punters and the rest of the band alike.I’ve been using the drum shop for about 4 years now and wouldn’t dream of going anywhere else. Andy, Mick, Wes, and Gav are simply the best out there BAR NONE! Keep up the fantastic service you provide boys, and once again, cheers Andy, you played a blinder!
John. C. (Local walloper) X.

Hi Mike,

Just a quick line to say thanks to you and the DrumShop.
My lad was over the moon with the kit and it had it’s debut gig last night – sound was fantastic
Regards Brendan

Hi Drumshop

Just a quick line to say that the PST 5 ride that I ordered yesterday has arrived today with no problems. Thank you for an absolutely fantastic service. It goes well as a monster crash and with my other ''crash’' a Sabian B8 Pro ride.
Many thanks and best regards Adrian Fitzgerald

Hi Wez/Andy

Cheers for the Ludwig 400 snare and Mapex 950A stand they arrived on Thursday, Helen’s used them at band practice that night – really impressive kit!
Thanks again 
Derek Williams

Dear Mick,

Just to tell you that the kit arrived today and I’m delighted with it. It looks and sounds great . No damage. I’d like to thank you and the rest of your team on your professionalism and service. I’ll be in touch soon to order those protection racket cases when I can afford them !
Once again many thanks
Dom Little

Hi Mick.

Items arrived early yesterday. Thanks very much for your excellent, swift service! I will definitely be buying from yourselves in the future.
Jamie Kennedy.

Dear Mick

Just a short message to let you know that the Green snare I ordered Saturday, after you gave us such a great deal, arrived today. It looks and sounds far better than I had imagined. 
I am extremely happy with my purchase and the service you provided.
Many thanks
Scott Whisker

Hi Mick,

Thanks very much for this.
Great service and very friendly .. thanks.
I’ll be using you guys again as I’m often up there in the north !
Best Wishes

Hi guys,

Just dropping a quick email to say thanks for the drum kit I received on Monday. Excellent kit and thanks for the free upgrade you did on the kit and cymbals. Just got it tuned properly now and it sounds great.
Thanks again, will definitely be back on your website for some Zildjan cymbals at some point.

Hi Guys

Just a quick email to say thank you for a fantastic day helping us to pick out the correct drum kit, we will be back.
Kind regards


All changed over this morning.
Many thanks for the excellent service. There are few these days who recognise the need for great customer service, especially if something goes wrong. You took personal responsibility for the initial error and sorted it swiftly! Fantastic. Will shop with you again.
Kind regards
Matt Prosser

Hi Drum Shop

Many thanks for excellent speedy service. Living in the Channel Islands means we expect next day delivery to mean next week. Your parcel arrived the next day. That and excellent advice and time given means I shall use you again.
Boyd Kelly


Thank you for your excellent service in getting the images to me and for your advice on this kit over the Mapex product.
Kevin Mears

Hi Andy / Mick

Thanks for the time and help in choosing my Istanbul cymbals – they’re a fantastic sound and are even better when played with my kit!
Are you still able to get in a 21” traditional original ride? the 20” medium that I bought sounds excellent but I would still be interested in hearing the 21” if possible (it may be a dryer/jazzier sound which is nearer to what I’m looking for)
Anyway,thanks again for your top class service and professional approach
Steve Purton

Hi Drumshop,

Just recently received a Sonor force 3007 and i have to say I’m massively impressed with the kit it looks and sounds amazing! I cant wait to take it out for a gig next week.The kit was dispatched and at my door the next day, thanks for the excellent service and customer support, I will be buying from here again!
Cheers guys


I’m not sure if this is the right place to send this, but I wanted to say a huge thanks to the team at The Drum Shop. I got an excellent kit at an excellent price with excellent customer service. I had no idea what to expect when I set off for Gateshead but it was most definitely worth it!
Thanks again, Jason

To Andy and all the staff at Drumshop,

I got my Yamaha Oak Custom last Thursday and used it for a gig on Saturday night.
It looks great and sounds amazing!
Thanks for all your help and advice on the kit, I’m sure you’ve helped me make the right choice.

Hey Wez, Mick, Andy and all.

Just to say a huge thanks for all your help so far this last month or so with the drum rig, cymbals and other hardware. It was great to meet you after many phone calls etc. The support I have received from you guys is beyond compare and I am glad to deal with you all for my work as a drummer etc.
Look forward to seeing you guys again soon and as always will keep my business with you all. You’re all amazing people and as mad as a hatter lol
The blind drummer.

Wez, Andy / Mick

Thanks to you both for sorting this for me. Your customer service is exemplary. Something that you can never get with online shopping.
Many Thanks

Hi Andy, Wez and Mick!

I just want to say a huge THANK YOU to the Drum Shop! I have been shopping with Andy now for 13 years. Everything I have ever bought from the shop has been fantastic, right back to when I bought my first kit all those years ago. This is because of the outstanding advice and help you have given me! Not to mention the best deals possible and superb customer service!! I really appreciate it and it’s really good to know that you have your customers interests at heart!
I recommend all my students to the shop and all have been really pleased with what you have provided for them. My new kit I got last year is absolutely…well what can I say…the best thing since sliced bread!!! It sounds amazing (special thanks to Wez for that one).
I will continue to shop with you for years to come and can recommend the shop to anyone wishing to get their equipment from the most legendary drum shop in the area for an unbeatable price!
Thanks again!
Andy Brigham (Session Drummer/NSCM Tutor)


I just wanted to say how impressed i was with the service and how quick and helpful it was! Thank you very much.
I would definitely shop with you again!

Hi Wez,

Thanks very much for the drum kit and you were really good because we ordered the Yamaha one but it had been discontinued so you were really good because you asked your boss to give us Tama Drum kit with the Sabian Symbols. It is really fantastic to play on and as I am having drum lessons, it is fantastic to practice on, once again thank you all very much Drum Shop and we will come to you if we need any other drum equipment,

Hi Drum Shop

I just wanted to say thank you for my pearl dr-501C racks, they’re awesome!! and you’re service has been fantastic!!
Nathan Richards

To all at The Drum Shop

Thanks very much for the drum kit and you were really good because we ordered the Yamaha one but it had been discontinued so you were really good because you asked your boss to give us Tama Drum kit with the Sabian Symbols. It is really fantastic to play on and as I am having drum lessons, it is fantastic to practice on, once again thank you all very much Drum Shop and we will come to you if we need any other drum equipment,
thanks AdrienneRecently I placed an order, and instead of deducting the VAT we agreed to include some Tama sticks. You asked if I could provide a short review once I had used them for a time:
Normally I wouldn’t have bought these sticks. I tend to prefer Pro-Mark oak sticks, so these were something of an experiment, as Tama isn’t a brand I would normally associate with sticks, and I have always preferred the slightly heavier oak sticks. However, I was pleasantly surprised by these sticks. They are well balanced, which is something I especially look for as I tended to use Pro-Mark 747 sticks in the past, which are slightly longer than standard 5A sticks. I play rock, mainly, and am quite a hard hitter – but these sticks showed no more signs of wear after a couple of gigs than my Pro-Mark sticks did after a few weeks. The wood tips provide a nice sound on cymbals and drums, and are just as easy to bounce and generally handle as any other stick from more well known stick manufacturers like Pro-Mark, Vic Firth or Vater. Overall, a very solid stick that I would happily buy again and recommend to others.
Adam Gill


Thanks for your recommendation of that Worldmax snare drum, it’s fantastic, its got such a clean, crisp attack but sensitivity too, absolutely love it. I think brass is going to be my choice from now on. Thanks again,
All the best,
Sam Street

To: Drum Shop Guys

I just ordered a pearl kit from you and it was here in 4 days awesome service, which still sounds awesome and the k Zildjian sounds so nice its awesome.
plus today i ordered 2 bags from you, you didn’t have one of the bags in so you gave me a bigger bag for less money awesome service!.
I’m coming to you for all my drumming needs now and for good !.
keep up the good work.
Alex Deacon

Dear Drum Shop

I would just like to say what an excellent service you give. I ordered a cymbal on-line and to be quite honest had not herd of you so was a bit skeptical of the 48hr delivery promise, not to mention that the cost was so low. I also had a conversation with a member of staff regarding this order, Mick? I think his name was, and was very impressed with the speed and efficiency of my query. I ordered at about 8pm on a Wednesday and the cymbal was with me by 1pm Friday.
I could not find a feedback area on your sight so thought I would e-mail.
Thanks so much.
Nyree Hodson

Hi guys

Just a word to Mick and your team to say thank you so much for your help and advice when I phoned regarding the double bass pedal for my son’s DTXplorer.
I spoke on Monday afternoon and the box arrived on Tuesday morning. Amazing service!
Thanks so much
Ray Boxer

Hi Andy,

Thanks a lot for supplying me with the Drum Workshop kurillian
birch /sky blue kit,(22,10,12 and 14) It has to be the
best sounding, best looking kit I have ever owned.
The first thing that struck me was the overall build
quality, the finish is absolutely outstanding not to
mention the superb standard of workmanship and chrome
on the metal fittings.
As you may remember, I have been using a kit with
Birch shells for the last few years, but It wasn’t long
before I was won over by the rich, warm sounds of
these DW maple shells, they have just the right amount
of attack too.
The kit sets up perfectly using the DW double tom and
single tom/cymbal arm stands making it quite a compact
I am totally knocked out with this kit!
Paul Thompson – ROXY MUSIC


These arrived today and my daughter is over the moon. I want to thank you personally as it is rare to get such wonderful customer service these days. When she shows them to her drumming crew I fully expect you to get many more orders!
Thank you once again,

Hello lads ,

Just a line to thank you for the top deal on the DW kit I bought last week , thanks Andy for the great deal I got, Wez for inadvertently talking me into “needing” a dw and Mick for sorting it all out, rehearsed the the other night it sounds and looks awesome , first gig tomorrow night looking forward to hearing it through the p.a. !!
All the best lads probably cu sometime next year

Drum shop staff

A massive thank you to Wez for all his help with the purchase of my drum kit and DW hardware, the sounds are great and looks are even better.
Thanks to all the guys for their honest advice, highly recommend the drum shop – the best out of all the drum shops.
Thanks Pete

Would just like to thank you for all the help in ordering our drum kit.
Everything is great and the children are delighted.
Thanks again.
Sue Neary

I ordered a DW9000 Pedal and a Sabian HHX Cymbal Pack on Friday. The goods were waiting for me when I got back from work yesterday (Monday). That is a super fast service. Both items were bargains too. Thanks again for a great shopping experience. I will definitely be shopping here again. Great website too.
Best Regards,

Dear all

One of your competitors wanted to charge £9.95 delivery for that item. Outrageous.
The drum set purchased is in daily use and is great.
Delivery was excellent and a bit of technical help from Andy helped a great deal.
A real personal service.
Ray Boxer

Wez and all the guys at Drumshop,

Can’t thank you enough for the amazing deal you fixed me up with, it looks
and sounds brilliant! If i ever need anything else I will without a doubt go
straight to the Drumshop for the best service in the north-east by far,
Thanks guys
Olly Davis

Possibly the best after sales I’ve ever witnessed A+++++ to Andy

Hey chaps

Just wanted to send you a quick note to say thanks for sorting me out with some hi hats last week. You guys always deliver a great service, the best I have come across.
Have an ace Christmas Drum Shop!
Micky Roman

Drum Shop Gateshead

Just to say thanks Andy the kit looks great and my boy is over the moon.
It was worth the wait but it was hard explaining that to him at times, but now he has a smile on his face.
The neighbours are not so happy though.
Regards to you and the lads.

Andy, Mick, and Wez

I would just like to say, i have been shopping at the Drum Shop for about a year and a half now, before that i went to countless Drum stores and really found the service in there to be rubbish, however at the Drum Shop, you guys are amazing, the advice you guys give is second to none, the service is unbelievable, you guys are friendly and helpful, you always make people feel very welcome, and all of you’s are awesome blokes. As you guys well know i am in there most weeks spending my coin, and i am very glad to say i will be coming in for many years yet. So just to say thanks for the advice, thanks for the gear, and thanks for putting up with my endless question’s.
thanks guys
Michael Hutchinson (Independant, Thick Skinned)

Hey all guys down at the drum shop.

I just want to show my appreciation for all you guys and especially Andy by sending you an email of thanks that you can add to your brilliant and well earned appraisals page!!
I can’t believe how amazing your service has been…it made buying my new drum kit a walk in the park. The Mapex M Birch kit was Class and now that I’ve got an extra 10” tom for it made it truly complete..I’ve had a gig with it and couldn’t ask for much more.
Keep up the good work guys!!
Hope to buy more stuff from you soon.
Minh-Dat…......................cheers guys

Hi Guys

Just a quick e-mail to thank all the guys at the drum shop for all their help. I cannot thank you enough for sorting out the great deal and service I got on my new Mapex drum kit.
P.S Keep up the good work. 
Davy S.

Dear Andy

Thank you for the Mapex drum kit. I wanted to let you know how pleased I am, not only with the drums but also the service you gave me. The quality of the accessories you selected suits the drums perfectly and your prices are very competitive. As you know I have had an 8 year absence from music after having played drums for over 20 years. Your advice and suggestions have made the journey back into music a pleasant one, it will be my mission to bring my playing back up to a standard that compliments the quality of these drums.
I would not hesitate to recommend the drum shop to other players.
I wish you all the success in the future
Yours sincerely, Kurt.

Dear Andy and all the guys at the Drumshop!

I really don?t know where to begin! Thank you so much for the countless hours of advice and help you’ve given me over the past year in purchasing my Gretsch drum kit. It really is the perfect kit and your advice has helped me incredibly!
Everything was delivered in unbelievable speed and when a few complications arose in dealing with ********* **** you bent over backwards to see that EVERYTHING was done to ensure my satisfaction. I couldn’t have asked for more!
It’s so rare to find a store that genuinely has at its heart the interests of its customers rather than profit margins, but I can safely say that I’ve found one and couldn’t be happier with the service I’ve received and the incredible deal you managed to put together for me on, what has to be said, was a very particular order ;) (not that I?m fussy at all! haha!)
Cheers guys,

Phoned your shop 2 days ago…..the cymbal arrived today !!! Very helpful staff ..no nonsense ordering..thanks for all your help.
I will certainly use you again.
Martin Harvey

Dear Drum Shop

Just wanted to write and say “many thanks” for the excellent service, unbelievable price and superb delivery that I received from THE DRUM SHOP when supplying my new Premier drum kit.
Thanks very much again and every success in the future.
Dave Brown

Dear Drum Gods

Thanks for your great service, was amazed you could get me the snare stand so close to Christmas. Have a good Christmas and new year.
Cheers lads

A sign of how good an organisation is how it responds when things go wrong.
I had a few problems with an order from the drum shop but Wes was straight on the phone and sorted it out in an instance.
Thanks Wes for excellent service – the goods arrived. The pedal bag is of excellent quality and the drum sticks were much appreciated.
I will be coming back for more and so will my students.
Thanks again

Dear Andy and Wez

My kit arrived as promised yesterday. All assembled now and working okay. Many thanks for a professional and extremely prompt service at an unbeatable price.
If only all mail order services could match your performance…......
Best regards
Steve White.

Dear Sirs,

I wish to say, thank you for your swift and efficient service in helping me organise my sons Christmas present.
I was in a panic after being let down by the company recommended by my son?s school. The gentleman I spoke to was brilliant, he was very helpful and what’s more he kept his promise that the kit would be there the next day.
I have sung your praises to all of my family and friends, thanks again for making my sons Christmas.
Yours faithfully Mrs J.A Foley

Hi Drum Shop

My drums arrived last night.. and I set them up yesterday evening… and continued to play with them and all the stuff they do till four in the morning.
They’re very exciting and i couldn’t be much happier.
Despite being an ex demo kit you provided all the relevant stuff + some more and everything looks practically new and it all arrived a day earlier than i expected.
Thank you Very Much
David Trevail


Just wanted to say thanks for the speedy delivery!
The drum kit is absolutely brilliant!
Thank you!
Lucy :)

I would just like to take this opportunity to thank Andy, Wez and Michael for the help in obtaining my new kit, a DW Exotic with Graphics.
I wish them all the success for the future and once again thanks guys.

Hi Andy,

Looks like the kit has been delivered safely, wife reports 2 heavy boxes arriving earlier today at home…
Thanks very much for a quick service.
Will be back for more in the future.
All the best
Steven Bell

Dear Drum Shop

“I wouldn’t hesitate in recommending the Drum Shop for all your percussion needs….a friendly service which is second to none in the North East of England!”
Tony McNally
(Musician/Composer/Advanced Skills Teacher – Sunderland LEA)

I’d like to take this opportunity to thank Andy and all of the staff at THE DRUM SHOP both past and present for all of their advice regarding equipment over the last 6 years.
Andy has consistently gone out of his way to help me (or my parents in the earlier days) get exactly the drums / cymbals or percussion Ive needed.
Every single person I have recommended the store to here at college in Leeds has mentioned how impressed they are with the advice and service they have received.
Thanks again, I,ll be checking the site often.
John Blackburn

Hi Andy , & all those drum dudes out there,

Just bought a new kit from The drum shop and cant help but SHOUT about it. I have just become the very proud owner of a new DW Collectors series kit, in coral colour ( pinky,orangey) mother of pearl finish probably the best way to describe it.
Drums sizes being bass drum 22×20, snare 14×5, toms 10×9, 12×10, 14×11, 16×14, still use my Ziljian A custom and Sabian Hi Hats cymbals my personal preference.This kit is simply treeeeemendous in sound and power and of course LOOKS, which matters to a poser like me.
But drum dudes out there don’t take my word for these kits check these kits for yourselves at THE DRUM SHOP. you’ll not be disappointed.
Hear this kit live at a venue near you soon appearing on stage with THEGATECRASHERS..

Dear Mr Anderson,

Thank you and your staff for your help and professional assistance in helping me with the selection of my drum kit. I really appreciate the time you take for us “amateur” players, taking into consideration what MY requirements are, and not YOUR profit margins, like some other companies. Thank you once again.
Dave Gilligan

Dear Michael,

I’m contacting you regarding the purchase of my new drum kit last week.
I would just like to say thanks very much for the help and advice you gave me; I really appreciate it. The kit looks and sounds great!!! I’ve no hesitation in recommending the Drum Shop to other drummers and I’ll definitely come back in and see you for more equipment.
Stephen Coulson

What can I say but this is without doubt one of the best drum shops in existence! I have known the boys at the drum shop for around ten years and they never cease to come up with the best deals. As with the great dw kit he has sorted me out with.
Many thanks once again to all of you!
Northern School of Contemporary Music.

Dear Drum Shop

Received my Premier stand and Sabian ride cymbal today,I’m delighted with them and as this is the first time I have ordered from you I shall be placing future orders as soon as Ive conquered mastering the beast (my treasured drum kit)
Many thanks to all of you for being so helpful
Lesley Bolton

Thank you for all your help

The cymbals arrived very quickly,and I am very pleased with the level of service you provide at Drumshop,I will phone with any further requirements,I am probably going to buy more cymbals real soon and may need your advice in making the right choice.
Thanks again,


Just a huge thank you for the service I have received from you and your staff. I bought my first kit from you in February, having just started learning to play.
The service was second to none and the kit was ideal for my needs . Since then I have been slowly adding to my kit and yet again the help and advice I received was first class. I look forward to continuing to build up my kit and know where to go to for advice.
A special thank you to Wez for answering my daft questions!!
Many thanks once again for a superb, friendly service. Rock on!
Derek B


I would like to thank you all for the help given in purchasing my drums which are fabulous, your help and advice was invaluable and the deal you gave me was second to none.
Thanks again and no doubt i shall be in again sometime.


I would like just to say a big thank you to you guys at the drumshop, friendly helping guy’s who helped me build up my part’s to my pearl pro dx, and my cymbal collection, amazing prices for the parts, that’s why i keep coming back and the friendly service as well.
Look forward to getting some more parts soon!
Thanks again

Hi Andy, Michael and Wez Gentleman

I just wanted to say thank you very much for the Gretcsh Catalina Kit I purchased from you – what’s more, after I had spoken to Wes about some problems with the shipment he responded positively and the issues were sorted promptly and completely.
I have told other friends of mine who drum and they are checking out your site as we speak.
Everyone appreciates good service and I thought it fair to contact you and thank you?
If my wife allows me I will contact you soon for more goodies!
Mark Hewes


I got my Sabian AAX pack this morning thanks a lot I will defiantly order stuff for you again, I have never seen such a fast service.
Ben Skett

Hi all at The Drum Shop.

Stuie Ellerton here, session drummer, tutor, Director and Founder of the Northern School of Contemporary Music (NSCM), and former Drumtech Tutor. I just wanted to pass on a very personal thanks to Andy at The Drum Shop for the years of business that we have done together.
As we all know as drummers we shop around to find the best service, the best deals, the best customer support and the least hassle from purchasing equipment. Whether you are amateur drummers, beginners, advanced players or professional and make a living at playing the drums its a pleasure to know that there are people like Andy in the retail business who will bend over backwards to give you all of the above mentioned.
Andy and I go back around 20 years or so. I have always bought my gear from Andy not just because he does me deals that others can not match, but because I am entirely satisfied with the service I have received from the Drum Shop and its staff.
I can without hesitation recommend the shop and Andy for advice on buying your gear at anytime.
Long live The Drum Shop! Thanks Andy!
Stuie Ellerton.

Hey guys

Just want to say a huge thank you to all of you at drum shop!
I recently bought a premier drum kit off you and it was delivered in no time at all. It’s my first drum kit and haven’t got off it since it came, will definitely be purchasing from you again.
Very helpful, friendly and polite lads, made the whole thing very easy.
Rob Miles

Hey Andy.

Just to let you know that I got the cymbals today. Got a nice surprise when i got home from college.
You guys are fast man! I really appreciate it.
Keep up the great work.
Cheers. Jack

Cheers Guys

This kit is the best thing I have ever bought and without sounding like I am crawling you guys know your onions!!!
I have dealt with many shops for different things but you guys give honest and no nonsense advice.
Cheers guys i mean it.

Hi Drum Shop

Just to say thanks for the order i just received and to say how i was
impressed with your level of service and advice. I hope to do business with
you again in the future.